At Dreamphase Travel & Tours LLP, we understand that travel plans may change, and we aim to provide a fair and transparent refund policy to accommodate such situations. Our refund policy varies depending on the type of service booked and the terms agreed upon at the time of booking. Here are the general principles of our refund policy:

Cancellation by Customer:
If you cancel your booking within the specified time frame, you may be eligible for a partial or full refund, subject to any applicable cancellation fees or terms outlined in your booking confirmation.

Cancellation by Dreamphase Travel & Tours LLP:
In rare circumstances beyond our control, such as natural disasters or governmental advisories, we may need to cancel or modify your travel arrangements. In such cases, we will provide options for rebooking or a refund, depending on the circumstances and your preferences.

Processing Time:
Refunds are typically processed within Seven business days from the date of cancellation approval. Please note that the refund timeline may vary depending on the payment method and financial institution.

For specific details regarding your booking and applicable refund terms, please refer to your booking confirmation or contact our customer service team. We are here to assist you and ensure that your refund process is handled efficiently and fairly.